Frequently Asked Questions About Comfy Wear 適心安
comfywearhk.com關於我們 新型肺炎疫情初期，口罩供應嚴重短缺，創辦人不忍心見到香港市民為了口罩大排長龍和需要支付高昂的費用,決心成立口罩工廠希望填補無本地口罩生產廠的空白，在疫情依然嚴峻之時解決了香港的燃眉之急，並為香港打贏這場抗“疫”持久戰增添了一份底氣。 品牌故事 Comfy Wear （舒適.呵護）正如我們品牌名字，我們的口罩無論系大小和材質都適合社會上不同人的需求，同時亦有印有不同的顏色和花紋，做到每個人都comfortable wear 和 Fashionable wear 。我們選取了最親膚的材料，令到佩戴者在濕熱的香港，也能舒適的佩戴。對於皮膚敏感人士更是最佳的選擇。
I have never heard of Comfy Wear 適心安, and am concerned about making a purchase. Are they trustworthy?
Before you make any purchases online, you should make sure that the merchant you purchase from is a legitimate and trustworthy seller. We are not associated with Comfy Wear 適心安, so you will need to make your own judgment calls about the risks of purchasing from a merchant you are not familiar with. That being said, below are some recommendations and tips.
First, determine what information is made available about the seller. Does the seller provide a physical street address? Is there a dedicated customer support email address? Is there an "About Us" page that goes into detail about who the people behind the online store are, and what their story is? The more information there is, the more likely a merchant is a serious and legitimate seller. You can even dig a bit deeper - for example, plug in the physical street address into Google Maps and see if the location is someone's home, or an actual office building. What is the domain name for the email address? If it is a gmail or yahoo email address, for instance, that may suggest the merchant has not taken the time and effort to create a dedicated email address tied to the merchant's online store website.
According to our records, Comfy Wear 適心安 was registered on September 10, 2020. This may help provide some clues as to how long the merchant has been in business. Keep in mind, however, that not all merchants have had an online store since they started. Some companies sell from physical storefronts for many years before registering an online store.
Next, you could attempt to reach out to Comfy Wear 適心安 directly with some questions about the products you are interested in. Even if you don't have any specific questions, don't be afraid to ask questions to confirm things you see on the website. For example, you could ask something like "I see on your website that orders over $50 qualifies for free shipping. I am based in XXXX location, would I also qualify for this offer?" The most important thing here is to determine if the merchant is able to provide a timely and professional response. If you don't hear back at all, that would be a big red flag. If the merchant isn't even willing to help you make a purchase, how can you expect them to help if something goes wrong after you place your order?
Finally, if you do decide to make the purchase, be sure to use a payment method which provides protection for the buyer (you). Many credit cards, as well as PayPal, offer buyer protection in case you do not receive the items you received. For example, check out PayPal's Purchase Protection program.