Frequently Asked Questions About 株式会社SHISEILABO

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企業情報 会社名: 株式会社SHISEILABO 代表者: 代表取締役CEO 武山和 会社設立: 2015年2月9日 資本金: 250万円(2021年9月末現在) 本拠所在地: 山形県天童市中里5-12-8 従業員数: 10名(業務委託・顧問含む) 証券コード: 未上場(2022年6月時点) 会計事務所: 港公認会計士税理士事務所ビジネスモデル2.0図鑑 近藤 哲朗 著「あのサービスやあの会社は、そういうことだったのか!」という気づきを与え、ビジネスモデルの概観を整理してくれる1冊。逆説的な考え方のトレーニングになるので、日々の具体例から抽象化を手助けしてくれます。今から起業を考えているという方におすすめの1冊。

Note: This website, Merchant Genius, is not affiliated with 株式会社SHISEILABO. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 株式会社SHISEILABO, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 株式会社SHISEILABO, but have not received my item. What should I do?

If you placed an order with 株式会社SHISEILABO, but have not yet received the item, the first thing you should do is contact the seller. You should be able to locate further contact information on the 株式会社SHISEILABO website, which can be accessed at https://s-labo.art.


Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).


If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.

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I have an issue with my order from 株式会社SHISEILABO, but they are not getting back to me. What can I do?