Frequently Asked Questions About 養生.酵素專家|食品保健|無毒安心餐桌

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從產地到餐桌讓人安心.真食物,自然之食,身土不二。清淨母語產品由產地直送而來。清淨農場以「萬物共榮」的無私精神,陽光、水、空氣作為媒介,自然地栽種四時蔬果、五穀雜糧…等,堅持不傷害任何在土地裡的生命,在「清淨農法」的慈悲中,營造出生機盎然豐富的生態,農作物質地紮實,更流露出自然甜美的芬芳,更優超越有機、自然農法食材。清淨母語產品,無論是四季蔬果、廚房所需:米、油、竹鹽、醬、醋、糖…等、保健營養的酵素發酵液、精華濃縮、精油等,製作過程絕不使用任何化工製程,添加食品添加物、防腐劑等,引用古人的智慧結晶作為高品質的堅持。所謂藥療不如食療,「健康的作物才能有食療的效果。」 善用食物裡的起承轉合,疏通身體的氣血能量,讓每個人都能獲得身心健康。

Note: This website, Merchant Genius, is not affiliated with 養生.酵素專家|食品保健|無毒安心餐桌. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 養生.酵素專家|食品保健|無毒安心餐桌, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 養生.酵素專家|食品保健|無毒安心餐桌, but have not received my item. What should I do?

If you placed an order with 養生.酵素專家|食品保健|無毒安心餐桌, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 養生.酵素專家|食品保健|無毒安心餐桌 can be reached via email at service@qingjing.com.tw. You should be able to locate further contact information on the 養生.酵素專家|食品保健|無毒安心餐桌 website, which can be accessed at https://qingjingmuyu.com.


Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).


If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.

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I have an issue with my order from 養生.酵素專家|食品保健|無毒安心餐桌, but they are not getting back to me. What can I do?