Frequently Asked Questions About PROIOIO Furniture
proioio.net關於卜里歐 卜里歐為世界級前衛家具設計中心，結合了當代先進與完整的家具設計概念與工藝 以優異的視覺感受作為設計為導向，獨創的幾何造型拼接，多圓角與異形造型的元素交互使用，塑造出極具視覺衝擊感與前衛感的新潮流家具，卜里歐每年當中都會推出新型態的當代新創意元素家具款式，企圖來帶領另一種新前衛家具設計潮流，品牌的原創設計精神將於每年新款家具發表中逐一展現
I have never heard of PROIOIO Furniture, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with PROIOIO Furniture, but have not received my item. What should I do?
If you placed an order with PROIOIO Furniture, but have not yet received the item, the first thing you should do is contact the seller. You should be able to locate further contact information on the PROIOIO Furniture website, which can be accessed at https://proioio.net.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.