Frequently Asked Questions About nggy jam jam
nggyn.com尋找快樂的食品雜貨店。 吾子果醬是由喜歡旅行同喜歡踩單車的吾子所創立。 旅行途中，吾子認識了手工果醬，更因為單車，醞釀了成立吾子果醬的意念，創做一些充滿自已個性的口味與身邊人一齊分享。 品牌之所以叫吾子果醬，「吾子」除了是店主的名字以外，吾子更確信果醬是她的一個起點，也是一個表達的方式，利用創意將水果與不同食材的結合，保留水果的風味之餘，也要在味覺的領域中帶來驚喜。這是她作為一個food artist 最享受的。 能夠做出有趣的口味，而不失水果風味嘅果醬。果醬，除左搽面包，仲可以變成有好趣嘅料理，就係吾子果醬咁簡單！
I have never heard of nggy jam jam, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with nggy jam jam, but have not received my item. What should I do?
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I have an issue with my order from nggy jam jam, but they are not getting back to me. What can I do?
The most common issues for buyers are undelivered orders and incorrect or damage items delivered. In both cases, it is the responsibility of the merchant to assist in resolving the issue. As such, the first step in such situations should always be to reach out to the merchant for direct assistance, as this is the quickest and most efficient way to get a replacement order or refund processed.
In some cases, unfortunately, the merchant may not respond to your inquiries. Sometimes, the seller may completely "disappear" - you may see that their online store no longer exists. If this happens - stay calm, as there is a good chance you can recover your money through what is called the dispute process.
The first thing you'll need to do is locate your credit card or PayPal statement to identify exactly what dollar amount you were charged, and on what date the charge occured. This is the first bit of information you will need to provide your credit card company or PayPal in order to begin the dispute process.
Once you have located the charge amount and date, you will want to reach out directly to the credit card company or PayPal (whichever you used to make the purchase) to let them know that you would like to file a dispute. Many credit card companies and PayPal will allow you to start this process directly online, but you can also call the number on the back of your credit card to speak with a representative directly.
You will be asked several questions about the situation, such as the reason for your dispute. Most representatives are extremely understanding and friendly, so do not hesitate to start this process as soon as possible!
In our experience, the dispute process generally takes 1-2 months to fully resolve. During this time, however, you will not be financially responsible for the charge. Our only piece of advice is not to over-use the dispute process. Credit card companies and PayPal will keep track of the number of disputes you file. If you file too many disputes, they may begin to identify you as a customer who purchases from unreliable merchants, or as a worst-case scenario, may believe you to be fraudulently reporting undelivered orders.