Frequently Asked Questions About Artis
artis.fashionAI繪圖的出現令AI繪圖和手繪圖的創作者掀起一爭論。在雙方爭論的期間ARTIS卻誕生一個新的想法。 AI繪圖令創作靈感已經不局限於技術層面上，任何人都可以以自己方式創作，以自己的文字創作。沒有技術限制時所有人都應該擁有屬於自己的「靈感」。但同時AI技術仍未能達到手繪圖的細節，人性和感情等所給予讀者的衝擊感。 所以，ARTIS的成立一個藝術靈感平台，以達到兩者共存甚至是互補不足的狀態，打造出更多元化，更前贍性，更衝擊的藝術，讓所有人都可以展示出自己的「靈感」，甚至將「靈感」營造得更完美，令所有人都可以受益於兩者創作帶來的滿足感。
I have never heard of Artis, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Artis, but have not received my item. What should I do?
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I have an issue with my order from Artis, but they are not getting back to me. What can I do?
The most common issues for buyers are undelivered orders and incorrect or damage items delivered. In both cases, it is the responsibility of the merchant to assist in resolving the issue. As such, the first step in such situations should always be to reach out to the merchant for direct assistance, as this is the quickest and most efficient way to get a replacement order or refund processed.
In some cases, unfortunately, the merchant may not respond to your inquiries. Sometimes, the seller may completely "disappear" - you may see that their online store no longer exists. If this happens - stay calm, as there is a good chance you can recover your money through what is called the dispute process.
The first thing you'll need to do is locate your credit card or PayPal statement to identify exactly what dollar amount you were charged, and on what date the charge occured. This is the first bit of information you will need to provide your credit card company or PayPal in order to begin the dispute process.
Once you have located the charge amount and date, you will want to reach out directly to the credit card company or PayPal (whichever you used to make the purchase) to let them know that you would like to file a dispute. Many credit card companies and PayPal will allow you to start this process directly online, but you can also call the number on the back of your credit card to speak with a representative directly.
You will be asked several questions about the situation, such as the reason for your dispute. Most representatives are extremely understanding and friendly, so do not hesitate to start this process as soon as possible!
In our experience, the dispute process generally takes 1-2 months to fully resolve. During this time, however, you will not be financially responsible for the charge. Our only piece of advice is not to over-use the dispute process. Credit card companies and PayPal will keep track of the number of disputes you file. If you file too many disputes, they may begin to identify you as a customer who purchases from unreliable merchants, or as a worst-case scenario, may believe you to be fraudulently reporting undelivered orders.