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Frequently Asked Questions About Artis

artis.fashion
AI繪圖的出現令AI繪圖和手繪圖的創作者掀起一爭論。在雙方爭論的期間ARTIS卻誕生一個新的想法。 AI繪圖令創作靈感已經不局限於技術層面上,任何人都可以以自己方式創作,以自己的文字創作。沒有技術限制時所有人都應該擁有屬於自己的「靈感」。但同時AI技術仍未能達到手繪圖的細節,人性和感情等所給予讀者的衝擊感。 所以,ARTIS的成立一個藝術靈感平台,以達到兩者共存甚至是互補不足的狀態,打造出更多元化,更前贍性,更衝擊的藝術,讓所有人都可以展示出自己的「靈感」,甚至將「靈感」營造得更完美,令所有人都可以受益於兩者創作帶來的滿足感。

Note: This website, Merchant Genius, is not affiliated with Artis. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Artis, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Artis, but have not received my item. What should I do?

If you placed an order with Artis, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Artis can be reached via email at artis.firms@gmail.com. You should be able to locate further contact information on the Artis website, which can be accessed at https://artis.fashion.


Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).


If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.

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I have an issue with my order from Artis, but they are not getting back to me. What can I do?