Frequently Asked Questions About 猫、犬、ペット

ratsneko.com
ペットの社会性 ​社会性が大切な理由 ペットに社会性がないと人に対して延々と吠え続ける、威嚇するなど 飼い主と離れている間、問題行動を起こしかねません。すると、一緒に暮らす上で多くの問題が生じます。 ​社会性を持ち合わせているペットとは 社会性を持ち合わせているペットは、以下のことができます。 ​・突然の物音や、街中にある騒音などの生活音にも慣れて動じないこ ​ と ​・子どもからお年寄り、上手に触れ合い、付き合うことが出来ること ​・人に対して延々と吠え続ける、威嚇する、などの絶対にやってはいけ ​ ないことが分かっている ​・飼い主と離れている間、問題行動を起こさない事 ​社会性はどのように身につくか ペットは幼少期

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I have never heard of 猫、犬、ペット, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 猫、犬、ペット, but have not received my item. What should I do?

If you placed an order with 猫、犬、ペット, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 猫、犬、ペット can be reached via email at ratsneko.jp@gmail.com. You should be able to locate further contact information on the 猫、犬、ペット website, which can be accessed at https://ratsneko.com.


Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).


If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.

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I have an issue with my order from 猫、犬、ペット, but they are not getting back to me. What can I do?