Frequently Asked Questions About 오라이트 코리아 | 택티컬 라이트, 휴대용 손전등, 충전식 led 후레쉬, 헤드 랜턴.
olight-korea.com안녕하세요. 여기는 오라이트 코리아입니다. 오라이트 코리아는 Olight가 한국에 있는 공식 쇼핑 홈페이지입니다. 오라이트는 고품질의 모바일 조명 장비에 중점으로 개발하고 있습니다. 오라이트의 제품은 고급 손전등, 헤드 라이트, 택티컬 라이트 및 주변 액세서리를 포함하며 사냥, 구조, 전술 행동 등 다양한 분야에 활용 가능합니다. 제품을 온라인으로 구입하는 것을 환영합니다. 저희는 최선을 다해서 제일 좋은 서비스를 드릴겁니다. 많은 관심 부탁드립니다.
I have never heard of 오라이트 코리아 | 택티컬 라이트, 휴대용 손전등, 충전식 led 후레쉬, 헤드 랜턴., and am concerned about making a purchase. Are they trustworthy?
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I placed an order with 오라이트 코리아 | 택티컬 라이트, 휴대용 손전등, 충전식 led 후레쉬, 헤드 랜턴., but have not received my item. What should I do?
If you placed an order with 오라이트 코리아 | 택티컬 라이트, 휴대용 손전등, 충전식 led 후레쉬, 헤드 랜턴., but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 오라이트 코리아 | 택티컬 라이트, 휴대용 손전등, 충전식 led 후레쉬, 헤드 랜턴. can be reached via email at olightkorea@olightworld.com. You should be able to locate further contact information on the 오라이트 코리아 | 택티컬 라이트, 휴대용 손전등, 충전식 led 후레쉬, 헤드 랜턴. website, which can be accessed at https://olight-korea.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.