Frequently Asked Questions About Autoluxury - The Home of Enthusiasts
mycarprints.comFastest growing brand in the automotive niche! Already 1000 happy & satisfied customers and GROWING!
I have never heard of Autoluxury - The Home of Enthusiasts, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Autoluxury - The Home of Enthusiasts, but have not received my item. What should I do?
If you placed an order with Autoluxury - The Home of Enthusiasts, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Autoluxury - The Home of Enthusiasts can be reached via email at contactautoluxury1@gmail.com. You should be able to locate further contact information on the Autoluxury - The Home of Enthusiasts website, which can be accessed at https://mycarprints.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.
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I have an issue with my order from Autoluxury - The Home of Enthusiasts, but they are not getting back to me. What can I do?
Frequently Asked Questions About My Car Prints
mycarprints.comFastest growing personalization brand in the automotive niche!
I have never heard of My Car Prints, and am concerned about making a purchase. Are they trustworthy?
Sponsored Content
I placed an order with My Car Prints, but have not received my item. What should I do?
If you placed an order with My Car Prints, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that My Car Prints can be reached via email at mycarprints@gmail.com. You should be able to locate further contact information on the My Car Prints website, which can be accessed at https://mycarprints.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.