Frequently Asked Questions About 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」

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龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」KAWANOMORI LEATHER SALON 革の森は、2020年10月兵庫県たつの市に誕生した「レザー専門店」です。全国シェア70%の大半をしめる「たつのレザー」を工房兼サロンでご覧いただけます。革の森は、たつの市のレザーが集う新しい形のレザーサロンです。革素材の販売・ワークショップの開催・製品の展示販売一般の方から、関連企業の方までどなたでもご利用して頂けます。革細工教室、ワークショップの開催、多数の作家による一点物の製品展示・販売、貴方だけの『オンリーワンレザー』の制作、革素材の販売(小ロットより精算いたします) 、レザーマイスター、タンナーによる

Note: This website, Merchant Genius, is not affiliated with 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」, but have not received my item. What should I do?

If you placed an order with 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」 can be reached via email at 0791-78-9538info@kawanomori.com. You should be able to locate further contact information on the 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」 website, which can be accessed at https://kawanomori.com.


Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).


If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.

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I have an issue with my order from 兵庫県たつの市 | 龍野観光・JR本竜野駅前徒歩圏内 レザーサロン「革の森」, but they are not getting back to me. What can I do?