Frequently Asked Questions About Jelly Roll Studio 果冻画卷工作室
jellyrollstudio.artJelly Roll Studio集结了来自北美的资深文创艺术家。从 作品集 培训到就业指导，我们立志于为文创产业提供最优秀的人才。在温哥华地区，我们是目前唯一能够提供模块化课程的工作室，也是目前唯一有能力在文娱创作行业提供新媒体艺术培训的工作室 Jelly Roll Studio is a collection of experienced creative artists from North America. From portfolio training to career guidance, we aspire to provide the best talent for the creative industries
I have never heard of Jelly Roll Studio 果冻画卷工作室, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Jelly Roll Studio 果冻画卷工作室, but have not received my item. What should I do?
If you placed an order with Jelly Roll Studio 果冻画卷工作室, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Jelly Roll Studio 果冻画卷工作室 can be reached via email at onlyinfo@jellyrollstudio.art. You should be able to locate further contact information on the Jelly Roll Studio 果冻画卷工作室 website, which can be accessed at https://jellyrollstudio.art.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.