Frequently Asked Questions About 印象工作室 - 網上自訂噴畫產品專門店『BANNER︱易拉架︱Foamboard︱戶外橫額︱貼紙 』
imagineworkshop.net關於印象工作室，我們省卻一般噴畫公司的工序，即是顧客自己亦可以做到的服務(例如設計、及安裝)，與此同時，專注提供及優化顧客自己不能做到的"印製"服務的噴畫專門店。象工作室 供的噴畫產品價錢就可以更優惠了。我們成立於2005年，多年來一直致力於為各大小公司及機構提供專業的廣告製作用品。我們的團隊擁有豐富的經驗和專業技能，如果您在香港尋找Banner、foamboard、sticker printing、hoarding、vinyl banners等廣告噴畫用品，我們是您的最佳選擇。
I have never heard of 印象工作室 - 網上自訂噴畫產品專門店『BANNER︱易拉架︱Foamboard︱戶外橫額︱貼紙 』, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with 印象工作室 - 網上自訂噴畫產品專門店『BANNER︱易拉架︱Foamboard︱戶外橫額︱貼紙 』, but have not received my item. What should I do?
If you placed an order with 印象工作室 - 網上自訂噴畫產品專門店『BANNER︱易拉架︱Foamboard︱戶外橫額︱貼紙 』, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 印象工作室 - 網上自訂噴畫產品專門店『BANNER︱易拉架︱Foamboard︱戶外橫額︱貼紙 』 can be reached via email at info@imagineworkshop.com.hk. You should be able to locate further contact information on the 印象工作室 - 網上自訂噴畫產品專門店『BANNER︱易拉架︱Foamboard︱戶外橫額︱貼紙 』 website, which can be accessed at https://imagineworkshop.net.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.