Frequently Asked Questions About igusa shop 天然国産い草で藁職人がつくる心和む畳の新しい形
igusa-souriant.com置くだけ心を和ませるい草！まるで和室にいるようです。国産い草を使用して藁職人が丹精を込めてひとつひとつおつくりしております。世界初い草の球体です。新しいい草のかたちです。 現代にあった畳の『居場所』をつくります。今の時代には、「たたみ」「い草」はとても必要ではないかと思います。大量生産・大量消費・使い捨ての時代ではなく、モノを大切にし、修理・補修しながらモノと末永く付き合っていき、「丁寧に暮らす」「心豊かにする」時代を目指します。 昔の住宅は、土壁にたたみが主流で、いい意味でも悪い意味でも建付けが完全ではなく隙間があり、空気の流れが自然と生まれており、アレルギーやアトピーも少なかったように感じます。 土壁やたたみは湿気を吸い、乾燥
I have never heard of igusa shop 天然国産い草で藁職人がつくる心和む畳の新しい形, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with igusa shop 天然国産い草で藁職人がつくる心和む畳の新しい形, but have not received my item. What should I do?
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I have an issue with my order from igusa shop 天然国産い草で藁職人がつくる心和む畳の新しい形, but they are not getting back to me. What can I do?
The most common issues for buyers are undelivered orders and incorrect or damage items delivered. In both cases, it is the responsibility of the merchant to assist in resolving the issue. As such, the first step in such situations should always be to reach out to the merchant for direct assistance, as this is the quickest and most efficient way to get a replacement order or refund processed.
In some cases, unfortunately, the merchant may not respond to your inquiries. Sometimes, the seller may completely "disappear" - you may see that their online store no longer exists. If this happens - stay calm, as there is a good chance you can recover your money through what is called the dispute process.
The first thing you'll need to do is locate your credit card or PayPal statement to identify exactly what dollar amount you were charged, and on what date the charge occured. This is the first bit of information you will need to provide your credit card company or PayPal in order to begin the dispute process.
Once you have located the charge amount and date, you will want to reach out directly to the credit card company or PayPal (whichever you used to make the purchase) to let them know that you would like to file a dispute. Many credit card companies and PayPal will allow you to start this process directly online, but you can also call the number on the back of your credit card to speak with a representative directly.
You will be asked several questions about the situation, such as the reason for your dispute. Most representatives are extremely understanding and friendly, so do not hesitate to start this process as soon as possible!
In our experience, the dispute process generally takes 1-2 months to fully resolve. During this time, however, you will not be financially responsible for the charge. Our only piece of advice is not to over-use the dispute process. Credit card companies and PayPal will keep track of the number of disputes you file. If you file too many disputes, they may begin to identify you as a customer who purchases from unreliable merchants, or as a worst-case scenario, may believe you to be fraudulently reporting undelivered orders.