Frequently Asked Questions About Golden Crown
goldencrown.onlineようこそ、時計の芸術と伝統が融合する特別な空間へ。当店では、パテック・フィリップやロレックスなど、世界中の名門ブランドを再現した1:1スケールモデルを取り扱っています。細部まで忠実に再現されたデザイン、高品質な素材、そして精密な技術が、時計愛好家の期待を超える体験をお届けします。 当サイトの特徴 豊富なラインアップ：ヴィンテージシリーズやムーンフェイズモデルなど、多彩な商品を取り揃えています。 最高級の品質：18K金やサファイアクリスタルガラスなど、高級素材を使用。 用途に応じたモデル：撮影、展示、教育教材、結婚式装飾など、さまざまなシーンに適したモデルをご提供します。 安心のサポート：商品の選び方や用途に関するご相談にも対応い
I have never heard of Golden Crown, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Golden Crown, but have not received my item. What should I do?
If you placed an order with Golden Crown, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Golden Crown can be reached via email at mokusei99@hotmail.com. You should be able to locate further contact information on the Golden Crown website, which can be accessed at https://goldencrown.online.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.