Frequently Asked Questions About 飛機欖零食直送英國
feigeilam.com飛機欖為你提供香港零食及用品直送英國。更為你搜羅日本，泰國，台灣等地特式零食及日用品，等大家身處英國都可以安在家中享用一站式購物體驗。我們全天候廿四小時為你服務，接單後48小時內馬上送出。7-14天送到。買滿£ 50免運費（包括稅項及VAT)
I have never heard of 飛機欖零食直送英國, and am concerned about making a purchase. Are they trustworthy?
Sponsored Content
I placed an order with 飛機欖零食直送英國, but have not received my item. What should I do?
If you placed an order with 飛機欖零食直送英國, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 飛機欖零食直送英國 can be reached via email at info@feigeilam.com. You should be able to locate further contact information on the 飛機欖零食直送英國 website, which can be accessed at https://feigeilam.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.