Frequently Asked Questions About 胃の乳酸菌と生薬から作られたオリジナルサプリ。胃痛・胃もたれ・吐き気・胸やけなどの症状でお悩みの方に。

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胃腸内科医が作った当院オリジナルサプリ「i-katsu」 胃もたれ、胃痛、食欲低下、胸やけなどの胃腸症状は薬で一時的に改善しても、再発を起こしやすく、繰り返す症状に悩まされる方が大勢おられます。 そのような方に、胃腸症状に悩まされることなく、日々を穏やかに、食事を美味しく食べて頂けることを目標に構想に3年以上かけてこのサプリを作りました。 胃に対して様々な良い働きをするといわれる胃由来の乳酸菌や生薬。それらを組み合わせ作られたサプリを飲むことで、“胃に良い活動を”“胃に活力を”。そんな思いを込めて胃活=i-katsuという名前にしました。 1回1粒・1日1回お飲み頂きます。

Note: This website, Merchant Genius, is not affiliated with 胃の乳酸菌と生薬から作られたオリジナルサプリ。胃痛・胃もたれ・吐き気・胸やけなどの症状でお悩みの方に。. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 胃の乳酸菌と生薬から作られたオリジナルサプリ。胃痛・胃もたれ・吐き気・胸やけなどの症状でお悩みの方に。, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 胃の乳酸菌と生薬から作られたオリジナルサプリ。胃痛・胃もたれ・吐き気・胸やけなどの症状でお悩みの方に。, but have not received my item. What should I do?

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I have an issue with my order from 胃の乳酸菌と生薬から作られたオリジナルサプリ。胃痛・胃もたれ・吐き気・胸やけなどの症状でお悩みの方に。, but they are not getting back to me. What can I do?

The most common issues for buyers are undelivered orders and incorrect or damage items delivered. In both cases, it is the responsibility of the merchant to assist in resolving the issue. As such, the first step in such situations should always be to reach out to the merchant for direct assistance, as this is the quickest and most efficient way to get a replacement order or refund processed.


In some cases, unfortunately, the merchant may not respond to your inquiries. Sometimes, the seller may completely "disappear" - you may see that their online store no longer exists. If this happens - stay calm, as there is a good chance you can recover your money through what is called the dispute process.


The first thing you'll need to do is locate your credit card or PayPal statement to identify exactly what dollar amount you were charged, and on what date the charge occured. This is the first bit of information you will need to provide your credit card company or PayPal in order to begin the dispute process.


Once you have located the charge amount and date, you will want to reach out directly to the credit card company or PayPal (whichever you used to make the purchase) to let them know that you would like to file a dispute. Many credit card companies and PayPal will allow you to start this process directly online, but you can also call the number on the back of your credit card to speak with a representative directly.


You will be asked several questions about the situation, such as the reason for your dispute. Most representatives are extremely understanding and friendly, so do not hesitate to start this process as soon as possible!


In our experience, the dispute process generally takes 1-2 months to fully resolve. During this time, however, you will not be financially responsible for the charge. Our only piece of advice is not to over-use the dispute process. Credit card companies and PayPal will keep track of the number of disputes you file. If you file too many disputes, they may begin to identify you as a customer who purchases from unreliable merchants, or as a worst-case scenario, may believe you to be fraudulently reporting undelivered orders.