Frequently Asked Questions About drestory 物語性のある個性的なファッション通販
drestory.comレストリー商会で取り扱っているのは、物語性のある個性的なファッション 昭和や大正のモダンなレトロワンピース、中国のチャイナドレスをアレンジして作られたワンピース、魔女や魔法使いのためのアイテムやドレス、貴族のお嬢様のようなクラシカルなワンピースやドレス、外套など、実店舗で取り扱いの少ない個性的なお洋服を世界中の契約店舗からお届けしています。 ほとんどの商品が日本未発売のメーカーとなり、大変珍しいデザインの商品となっております。 洋服のデザインに関係する、世界中の物語や神話に登場するお伽話や童話をブログ形式で紹介しておりますので異世界へのトリップをぜひお楽しみくださいませ
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I placed an order with drestory 物語性のある個性的なファッション通販, but have not received my item. What should I do?
If you placed an order with drestory 物語性のある個性的なファッション通販, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that drestory 物語性のある個性的なファッション通販 can be reached via email at drestory.co@gmail.com. You should be able to locate further contact information on the drestory 物語性のある個性的なファッション通販 website, which can be accessed at https://drestory.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.