Frequently Asked Questions About 「エコフレンドリー製品＆洗剤専門店」｜Tokyo洗剤｜環境に優しい生活をサポート」
detergent.tokyo「Tokyo洗剤Jでは、高品質な食器用洗剤、すれ違ったときにいい匂いのする柔軟剤、油汚れに特化した洗剤、そして環境に配慮した竹歯ブラシを豊富に取り揃えています。お客様の日常生活を快適にそしてサステイナブルに向上させるための厳選された商品をお手頃価格で提供しております。 環境に優しい製品であなたの生活をより良いものにしましょう。さらに、当ショップではお客様へのサポートも充実しており、購入前のサポートや商品に関するお問い合わせにも迅速かつ丁寧に対応いたしました。ショッピング体験をお約束します。」
I have never heard of 「エコフレンドリー製品＆洗剤専門店」｜Tokyo洗剤｜環境に優しい生活をサポート」, and am concerned about making a purchase. Are they trustworthy?
Before you make any purchases online, you should make sure that the merchant you purchase from is a legitimate and trustworthy seller. We are not associated with 「エコフレンドリー製品＆洗剤専門店」｜Tokyo洗剤｜環境に優しい生活をサポート」, so you will need to make your own judgment calls about the risks of purchasing from a merchant you are not familiar with. That being said, below are some recommendations and tips.
First, determine what information is made available about the seller. Does the seller provide a physical street address? Is there a dedicated customer support email address? Is there an "About Us" page that goes into detail about who the people behind the online store are, and what their story is? The more information there is, the more likely a merchant is a serious and legitimate seller. You can even dig a bit deeper - for example, plug in the physical street address into Google Maps and see if the location is someone's home, or an actual office building. What is the domain name for the email address? If it is a gmail or yahoo email address, for instance, that may suggest the merchant has not taken the time and effort to create a dedicated email address tied to the merchant's online store website.
According to our records, 「エコフレンドリー製品＆洗剤専門店」｜Tokyo洗剤｜環境に優しい生活をサポート」 was registered on March 28, 2023. This may help provide some clues as to how long the merchant has been in business. Keep in mind, however, that not all merchants have had an online store since they started. Some companies sell from physical storefronts for many years before registering an online store.
Next, you could attempt to reach out to 「エコフレンドリー製品＆洗剤専門店」｜Tokyo洗剤｜環境に優しい生活をサポート」 directly with some questions about the products you are interested in. Even if you don't have any specific questions, don't be afraid to ask questions to confirm things you see on the website. For example, you could ask something like "I see on your website that orders over $50 qualifies for free shipping. I am based in XXXX location, would I also qualify for this offer?" The most important thing here is to determine if the merchant is able to provide a timely and professional response. If you don't hear back at all, that would be a big red flag. If the merchant isn't even willing to help you make a purchase, how can you expect them to help if something goes wrong after you place your order?
Finally, if you do decide to make the purchase, be sure to use a payment method which provides protection for the buyer (you). Many credit cards, as well as PayPal, offer buyer protection in case you do not receive the items you received. For example, check out PayPal's Purchase Protection program.