Frequently Asked Questions About Decor Mastermind
decormastermind.comDecor Mastermind is a passion site for all your home, and car needs. Customer service is our number one goal, because they make us who we are. Interior design is an important part of making a home feel like home. We hope you enjoy every minute of your visit at decormastermind.com
I have never heard of Decor Mastermind, and am concerned about making a purchase. Are they trustworthy?
Sponsored Content
I placed an order with Decor Mastermind, but have not received my item. What should I do?
If you placed an order with Decor Mastermind, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Decor Mastermind can be reached via email at mastermind@decormastermind.com. You should be able to locate further contact information on the Decor Mastermind website, which can be accessed at https://decormastermind.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.
Sponsored Content
I have an issue with my order from Decor Mastermind, but they are not getting back to me. What can I do?
Frequently Asked Questions About Decor Master Mind official
decormastermind.comDecor Master Mind is a website that seamlessly combines art and design, offering you creative ideas and excellent guides for decorating your living space
I have never heard of Decor Master Mind official, and am concerned about making a purchase. Are they trustworthy?
Sponsored Content
I placed an order with Decor Master Mind official, but have not received my item. What should I do?
If you placed an order with Decor Master Mind official, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Decor Master Mind official can be reached via email at info@decormastermind.com. You should be able to locate further contact information on the Decor Master Mind official website, which can be accessed at https://decormastermind.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.