Frequently Asked Questions About 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜

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COCO FARMでは当社イチオシ商品で日本発上陸のココワームを中心に沢山の昆虫食を取り扱っていく予定です。私たちは、ただ昆虫食を食べてもらいたいわけではありません。昆虫食が注目されこうして普及することになった背景をしっかりと知っていただきたい。そして、弊社の昆虫食はその名の通り、物語があります。ぜひその過程も知っていただき、昆虫食という価値観を1人でも多くの方に興味を持っていただきたいです。

Note: This website, Merchant Genius, is not affiliated with 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜, but have not received my item. What should I do?

If you placed an order with 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜 can be reached via email at info@coco-farm.stor. You should be able to locate further contact information on the 昆虫食ならCOCO FARM｜〜昆虫食で繋ぐ物語〜 website, which can be accessed at https://coco-farm.store.

Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).

If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.