Frequently Asked Questions About Ces Living Organics & Wellness Hong Kong 有機與健康生活香港
cesliving.com所有產品採用有機植物萃取，不添加人工合成的香精、色素和防腐劑等成分，無動物測試。 全方位呵護頭髮及皮膚需要。選用頂級天然有機草本成分。類型: 天然有機護膚系列, 天然有機護髮系列, 天然有機香薰系列等 All products are extracted from organic plants, without the addition of synthetic flavors, colors and preservatives, and without animal testing. All-round care for hair and skin needs. Use top-quality natural and organ
I have never heard of Ces Living Organics & Wellness Hong Kong 有機與健康生活香港, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Ces Living Organics & Wellness Hong Kong 有機與健康生活香港, but have not received my item. What should I do?
If you placed an order with Ces Living Organics & Wellness Hong Kong 有機與健康生活香港, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Ces Living Organics & Wellness Hong Kong 有機與健康生活香港 can be reached via email at info@cesliving.com. You should be able to locate further contact information on the Ces Living Organics & Wellness Hong Kong 有機與健康生活香港 website, which can be accessed at https://cesliving.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.