Frequently Asked Questions About Candle In The Wind Candle Co
candleinthewindcandleco.comHandmade luxurious soy candles and wax melts. Every candle is highly fragrant and fills your rooms with a lovely aromatic scent.
I have never heard of Candle In The Wind Candle Co, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Candle In The Wind Candle Co, but have not received my item. What should I do?
If you placed an order with Candle In The Wind Candle Co, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Candle In The Wind Candle Co can be reached via email at candleinthewindcandles@yahoo.com. You should be able to locate further contact information on the Candle In The Wind Candle Co website, which can be accessed at https://candleinthewindcandleco.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.
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I have an issue with my order from Candle In The Wind Candle Co, but they are not getting back to me. What can I do?
Frequently Asked Questions About Candle In The Wind Candle Co
candleinthewindcandleco.comHandpoured luxurious premium soy candles and wax melts. Every candle fills your rooms with highly fragrant and shimmering lovely aromatic scent. Our soy wax is eco-friendly and renewable, American grown, carbon neutral and Vegan. Soy wax burns slower and lasts longer than regular candles.
I have never heard of Candle In The Wind Candle Co, and am concerned about making a purchase. Are they trustworthy?
Sponsored Content
I placed an order with Candle In The Wind Candle Co, but have not received my item. What should I do?
If you placed an order with Candle In The Wind Candle Co, but have not yet received the item, the first thing you should do is contact the seller. You should be able to locate further contact information on the Candle In The Wind Candle Co website, which can be accessed at https://candleinthewindcandleco.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.