Frequently Asked Questions About Calibre神馬官方商城
calibre-global.comCalibre 取名於西班牙文 並以Casa @ Liebre的複合字，代表家庭與自由 期許透過智慧科技的輔助，讓家庭生活更加自由愜意 如同神馬展現獨一無二的企業識別，以神話故事中的獨角獸圖騰意涵不羈與自由，同時神馬更是什麼都有無限可能，成為我們未來產品多元化的品牌精神！因此打造出一台未來專屬智慧家庭的產品，提升效能與使用的可靠性，將不被現有裝置所拘束。
I have never heard of Calibre神馬官方商城, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Calibre神馬官方商城, but have not received my item. What should I do?
If you placed an order with Calibre神馬官方商城, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that Calibre神馬官方商城 can be reached via email at service@calibre-global.com. You should be able to locate further contact information on the Calibre神馬官方商城 website, which can be accessed at https://calibre-global.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.