Frequently Asked Questions About びてがみ公式販売サイト | ラブレターフェイスパック「はるこ〜春恋×貼る恋〜」絶賛販売中！
bitegami.com「びてがみ」は、2022年2月に誕生した新コスメブランド。LINEなどのチャットツールで告白したり、日頃の感謝を伝えたりする文化が根付いてきた近頃。しかしもらって嬉しいのは、紙に書かれた直筆のメッセージでは？「日本に手紙文化を再燃する」「大切な人とオンリーワンの商品を創り上げる」そんなビジョンを達成するため始まったのが、びてがみ。これからの動向を販売サイトとSNSから要チェック！
I have never heard of びてがみ公式販売サイト | ラブレターフェイスパック「はるこ〜春恋×貼る恋〜」絶賛販売中！, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with びてがみ公式販売サイト | ラブレターフェイスパック「はるこ〜春恋×貼る恋〜」絶賛販売中！, but have not received my item. What should I do?
If you placed an order with びてがみ公式販売サイト | ラブレターフェイスパック「はるこ〜春恋×貼る恋〜」絶賛販売中！, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that びてがみ公式販売サイト | ラブレターフェイスパック「はるこ〜春恋×貼る恋〜」絶賛販売中！ can be reached via email at bitegami2022@gmail.com. You should be able to locate further contact information on the びてがみ公式販売サイト | ラブレターフェイスパック「はるこ〜春恋×貼る恋〜」絶賛販売中！ website, which can be accessed at https://bitegami.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.