Frequently Asked Questions About 𝐁𝐄𝐓 𝐒𝐀𝐍

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𝐖𝐚𝐥𝐤 𝐢𝐧 𝐬𝐭𝐲𝐥𝐞 𝐰𝐢𝐭𝐡 𝐨𝐮𝐫 𝐰𝐢𝐝𝐞 𝐯𝐚𝐫𝐢𝐞𝐭𝐲 𝐨𝐟 𝐟𝐨𝐨𝐭𝐰𝐞𝐚𝐫. 𝐁𝐄𝐓 𝐒𝐀𝐍 𝐒𝐡𝐨𝐞𝐬 𝐢𝐬 𝐚𝐧 𝐞𝐧𝐝𝐞𝐚𝐯𝐨𝐫 𝐭𝐡𝐚𝐭 𝐰𝐚𝐬 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝐢𝐧 𝐂𝐚𝐥𝐢𝐟𝐨𝐫𝐧𝐢𝐚 𝐢𝐧 𝟐𝟎𝟐𝟏 𝐰𝐢𝐭𝐡 𝐚 𝐥𝐨𝐭 𝐨𝐟 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐬𝐡𝐨𝐞𝐬. 𝐌𝐲 𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐢𝐬 𝐭𝐨 𝐛𝐞 𝐚𝐛𝐥𝐞 𝐭𝐨 𝐩𝐫𝐨𝐯𝐢𝐝𝐞 𝐲𝐨𝐮 𝐰𝐢𝐭𝐡 𝐬𝐡𝐨𝐞𝐬 𝐟𝐨𝐫 𝐚𝐥𝐥 𝐨𝐜𝐜𝐚𝐬𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡 𝐠𝐨𝐨𝐝 𝐪𝐮𝐚𝐥𝐢𝐭𝐲, 𝐩𝐫𝐢𝐜𝐞𝐬 𝐚𝐧𝐝 𝐚 𝐥𝐨𝐭 𝐨𝐟 𝐬𝐭𝐲𝐥𝐞.

Note: This website, Merchant Genius, is not affiliated with 𝐁𝐄𝐓 𝐒𝐀𝐍. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of 𝐁𝐄𝐓 𝐒𝐀𝐍, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with 𝐁𝐄𝐓 𝐒𝐀𝐍, but have not received my item. What should I do?

If you placed an order with 𝐁𝐄𝐓 𝐒𝐀𝐍, but have not yet received the item, the first thing you should do is contact the seller. Our records indicate that 𝐁𝐄𝐓 𝐒𝐀𝐍 can be reached via email at Betsanshoes@gmail.com. You should be able to locate further contact information on the 𝐁𝐄𝐓 𝐒𝐀𝐍 website, which can be accessed at https://betsanshoes.com.


Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).


If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.

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I have an issue with my order from 𝐁𝐄𝐓 𝐒𝐀𝐍, but they are not getting back to me. What can I do?