Frequently Asked Questions About De粉專門店

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DE粉乃唯一一款同時獲消委會及食環署撰文，證實有效杜絕床蝨木蝨！更得到美國OMRI有機認證，被喻為食品級的殺蟲劑DE粉是一種天然的土壤，是屬於食品級矽藻土，沒有毒性，吸水能力強，可以起到淨化環境的作用，且當有害蟲爬到矽藻土時，DE粉就會黏住害蟲並吸附它的體液，使其脫水而死亡

Note: This website, Merchant Genius, is not affiliated with De粉專門店. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of De粉專門店, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with De粉專門店, but have not received my item. What should I do?

If you placed an order with De粉專門店, but have not yet received the item, the first thing you should do is contact the seller. You should be able to locate further contact information on the De粉專門店 website, which can be accessed at https://bedbuggo.com.

Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).

If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.