Frequently Asked Questions About PeachyPeach白桃
19peach.com19PEACH专注于服务北美华人群体，秉持“感同身受，专业的人做专业的事”的理念，始终从用户的实际体验出发，让产品回归用户本身。通过不断调研、测评在安全实用，美感的基础上寻找最合适的结构工艺材质，专注打造每一款产品。 让用户享优质产品，懂情趣魅力，在这里都能找到适合自己的产品！
I have never heard of PeachyPeach白桃, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with PeachyPeach白桃, but have not received my item. What should I do?
If you placed an order with PeachyPeach白桃, but have not yet received the item, the first thing you should do is contact the seller. You should be able to locate further contact information on the PeachyPeach白桃 website, which can be accessed at https://19peach.com.
Once you determine the status of your shipment, you should wait an appropriate length of time to allow for delivery. For example, if the merchant has provided you with a tracking number and you are able to track the shipment using the shipping company's website, this generally means that the items are on their way and you'll simply need to wait. Keep in mind that many sellers are located overseas, so the shipping times can take a lot longer than expected. Some shipments can take 2-3 months or more to arrive at the final destination. If the seller does not provide you with a tracking number, you'll need to determine if the explanation you are provided is reasonable or not. If the merchant provides hand-made products, for example, there may be a several-week wait before the items are ready to ship. Or, the merchant may be facing inventory shortages, which could also lead to significant delays. Nonetheless, use your judgment here, as you do not want to be kept waiting indefinitely! If you feel that you have waited far too long, politely ask the merchant for an order refund or cancellation. Virtually all legitimate merchants will have no concerns doing so as long as the items have not been shipped (except, perhaps, those who provide custom services, etc).
If you feel that you have waited far longer than a reasonable length of time, you may need to take further action. Start by asking the merchant for a refund or cancellation. If you do not hear back or they are not willing to assist, you may need assistance from your credit card company or PayPal to help with dispute resolution. See below for additional recommendations on how to receive assistance from payment companies.