Frequently Asked Questions About Zoods

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We created Zoods because we wanted to give our customers the best deals they will ever have. Free Shipping. Free Returns.

Note: This website, Merchant Genius, is not affiliated with Zoods. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Zoods, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Zoods, but have not received my item. What should I do?

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I have an issue with my order from Zoods, but they are not getting back to me. What can I do?