Frequently Asked Questions About Zalando Worldwide

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Note: This website, Merchant Genius, is not affiliated with Zalando Worldwide. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Zalando Worldwide, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Zalando Worldwide, but have not received my item. What should I do?

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I have an issue with my order from Zalando Worldwide, but they are not getting back to me. What can I do?