Frequently Asked Questions About Yves Franck

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Note: This website, Merchant Genius, is not affiliated with Yves Franck. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Yves Franck, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Yves Franck, but have not received my item. What should I do?

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I have an issue with my order from Yves Franck, but they are not getting back to me. What can I do?