Frequently Asked Questions About collectionXO

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Note: This website, Merchant Genius, is not affiliated with collectionXO. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of collectionXO, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with collectionXO, but have not received my item. What should I do?

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I have an issue with my order from collectionXO, but they are not getting back to me. What can I do?