Frequently Asked Questions About WinterFrance

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Note: This website, Merchant Genius, is not affiliated with WinterFrance. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of WinterFrance, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with WinterFrance, but have not received my item. What should I do?

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I have an issue with my order from WinterFrance, but they are not getting back to me. What can I do?