Frequently Asked Questions About The Urban Paws

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At The Urban Paws, we provide you and your pets with an excellent shopping experience as our clients’ satisfaction matters a lot.

Note: This website, Merchant Genius, is not affiliated with The Urban Paws. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Urban Paws, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Urban Paws, but have not received my item. What should I do?

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I have an issue with my order from The Urban Paws, but they are not getting back to me. What can I do?