Frequently Asked Questions About Loja Universo Online

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Note: This website, Merchant Genius, is not affiliated with Loja Universo Online. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Loja Universo Online, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Loja Universo Online, but have not received my item. What should I do?

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I have an issue with my order from Loja Universo Online, but they are not getting back to me. What can I do?