Frequently Asked Questions About ULTIMATE

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Our goal is to make your smoking area safer and comfortable for your family, children, friends... get your ashtray now!

Note: This website, Merchant Genius, is not affiliated with ULTIMATE. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of ULTIMATE, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with ULTIMATE, but have not received my item. What should I do?

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I have an issue with my order from ULTIMATE, but they are not getting back to me. What can I do?