Frequently Asked Questions About TrueRoom

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We started True Room to create the best at home decor on the market. Get yours now!

Note: This website, Merchant Genius, is not affiliated with TrueRoom. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of TrueRoom, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with TrueRoom, but have not received my item. What should I do?

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I have an issue with my order from TrueRoom, but they are not getting back to me. What can I do?