Frequently Asked Questions About TruArctic

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TruArctic team is here to provide you with the best winter products so you can enjoy your favorite winter activities with joy.

Note: This website, Merchant Genius, is not affiliated with TruArctic. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of TruArctic, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with TruArctic, but have not received my item. What should I do?

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I have an issue with my order from TruArctic, but they are not getting back to me. What can I do?