Frequently Asked Questions About TrackBolt

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TrackBolt is an electric bike company revolutionizing the way the world moves. RIDEL’s mission is based on a simple yet honest desire-- to make every journey a fun one and to accelerate the inner potential of each person.

Note: This website, Merchant Genius, is not affiliated with TrackBolt. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of TrackBolt, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with TrackBolt, but have not received my item. What should I do?

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I have an issue with my order from TrackBolt, but they are not getting back to me. What can I do?