Frequently Asked Questions About Total Merchant

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Here at Total Merchant, our goal is for you to be totally satisfied with miscellaneous items only a merchant could find specifically for you.

Note: This website, Merchant Genius, is not affiliated with Total Merchant. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Total Merchant, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Total Merchant, but have not received my item. What should I do?

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I have an issue with my order from Total Merchant, but they are not getting back to me. What can I do?