Frequently Asked Questions About Padlock Pro

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Fingerprints are unique to each individual and cannot be lost or copied. Ordinary locks and keys can be copied and lost, allowing your padlock to be unlocked; however, with our smart chip technology, unlocking your padlock is impossible unless someone cuts your finger off.

Note: This website, Merchant Genius, is not affiliated with Padlock Pro. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Padlock Pro, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Padlock Pro, but have not received my item. What should I do?

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I have an issue with my order from Padlock Pro, but they are not getting back to me. What can I do?