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Frequently Asked Questions About Tilly and Gem

tillyandgem.com
Tilly & Gem is a personalised creations store.

Note: This website, Merchant Genius, is not affiliated with Tilly and Gem. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Tilly and Gem, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Tilly and Gem, but have not received my item. What should I do?

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I have an issue with my order from Tilly and Gem, but they are not getting back to me. What can I do?

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