Frequently Asked Questions About The Wine Merchant

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This is the place to discover new ways of enhancing your wine drinking experience. From presentation, to decanting, to enjoying your favorite wine, the products on this site will help you find what you are interested in.

Note: This website, Merchant Genius, is not affiliated with The Wine Merchant. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Wine Merchant, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Wine Merchant, but have not received my item. What should I do?

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I have an issue with my order from The Wine Merchant, but they are not getting back to me. What can I do?