Frequently Asked Questions About The Trusted Moment

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Note: This website, Merchant Genius, is not affiliated with The Trusted Moment. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Trusted Moment, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Trusted Moment, but have not received my item. What should I do?

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I have an issue with my order from The Trusted Moment, but they are not getting back to me. What can I do?