Frequently Asked Questions About THERMOCRYO

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Note: This website, Merchant Genius, is not affiliated with THERMOCRYO. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of THERMOCRYO, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with THERMOCRYO, but have not received my item. What should I do?

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I have an issue with my order from THERMOCRYO, but they are not getting back to me. What can I do?