Frequently Asked Questions About PetPalace

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We created PetPalace, beacause we wanted to help for your pets to be more comfortable, good looking and be more happy. Free Shipping. Free Returns.

Note: This website, Merchant Genius, is not affiliated with PetPalace. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of PetPalace, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with PetPalace, but have not received my item. What should I do?

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I have an issue with my order from PetPalace, but they are not getting back to me. What can I do?