Frequently Asked Questions About The Oak Flame

theoakflame.com
The Home of Triple Scented Woodwick Soy Candles, made along the banks of the Murray River

Note: This website, Merchant Genius, is not affiliated with The Oak Flame. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Oak Flame, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Oak Flame, but have not received my item. What should I do?

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I have an issue with my order from The Oak Flame, but they are not getting back to me. What can I do?