Frequently Asked Questions About The Merchant

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Note: This website, Merchant Genius, is not affiliated with The Merchant. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Merchant, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Merchant, but have not received my item. What should I do?

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I have an issue with my order from The Merchant, but they are not getting back to me. What can I do?