Frequently Asked Questions About Lock Box

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Note: This website, Merchant Genius, is not affiliated with Lock Box. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lock Box, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lock Box, but have not received my item. What should I do?

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I have an issue with my order from Lock Box, but they are not getting back to me. What can I do?