Frequently Asked Questions About The Joycade

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At Joycade we are different from typical stores. We believe in affordable products and work hard to break down preconceived notions about what products should cost. We achieve this by owning our warehouses, operating without agents and reducing unnecessary costs.

Note: This website, Merchant Genius, is not affiliated with The Joycade. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The Joycade, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The Joycade, but have not received my item. What should I do?

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I have an issue with my order from The Joycade, but they are not getting back to me. What can I do?